Privacy Policy
Last updated: September 30, 2026
Who we are
Booked Contractors, located at 65 Westmount Rd N, Waterloo, Ontario, Canada, is a marketing and customer-acquisition service for residential contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have about it when you use our website or submit information to us.
Information we collect
We collect contact and business details that you provide through our forms. This includes your name, business name, trade, city, phone number, revenue range, and your answers to our qualification questions.
For existing clients, we also collect business registration information needed to set up messaging and phone services, such as your legal business name, tax ID or business number, registered address, and the name and contact details of an authorized representative.
We automatically collect limited usage data when you visit our website, including through cookies, Meta Pixel, and analytics tools, to understand how our site is used and to improve our advertising.
How we use it
We use the information we collect to respond to your inquiries, schedule strategy calls, deliver our services, complete messaging and phone registration on behalf of our clients, and improve our advertising and website experience.
Service providers
We share information with a limited number of service providers who help us run our business, including our CRM and messaging platform, scheduling tools, website hosting, and advertising and analytics services. These providers only use your information to provide services on our behalf.
We do not sell your personal information.
SMS messages
Mobile numbers and SMS opt-in consent are never shared with or sold to third parties for their marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or reply HELP for help.
Retention
We keep personal information only as long as needed to provide our services, complete our clients' registrations, meet legal or accounting obligations, and resolve disputes.
Security
We use reasonable technical and organizational safeguards to protect your information while it is stored and in transit. No method of transmission or storage is completely secure, but we work to keep your data safe.
Your rights
Depending on where you live, you may have rights under PIPEDA or applicable US state privacy laws, including the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.
Cookies
Our site uses cookies and similar technologies for analytics and advertising. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work for you.
Changes
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date above.
Contact
If you have questions about this Privacy Policy or your personal information, contact us at info@bookedcontractors.com or by mail at Booked Contractors, 65 Westmount Rd N, Waterloo, Ontario, Canada.